The Corporate Concierge Course

Etiquette in Business by ND

The Corporate Concierge Course

• What you’ll get from this course
• Etiquette in meeting and greeting visitors in formal and informal settings
• Techniques to make a good first impression on clients and customers.
• The most crucial elements of meeting preparation.

• The basics of this course

This course is designed for the concierge of the corporate world. They will understand the importance of their role, how to conduct themselves with an etiquette mindset, and make customers and clients happy.

• The objectives of this course
• Determine how you can go above and beyond to make visitors feel at ease.
• Understand the importance of good first impressions and how to do it.
• The etiquette of how personnel should dress.
• The etiquette of language towards corporate visitors and what should staff say and not say.
• Demonstrate proper table setting, food service, and cleanup after a meal.
• How to deal with difficult situations.

The NDE Course Outline

The importance of the concierge

This course will begin by explaining the vital importance of a concierge in a business setting and how they can make or break a business. Participants will get hands-on details and information that will help them identify their opportunities and influence them to be great concierges.  

The etiquette of being a concierge

Whether it is taking a coat or providing with the right directions for customers and guests, a concierge has to use the power of etiquette for many reasons. From making a good impression to performing numerous tasks with professionalism and ease, etiquette will be the backbone of the concierge.    

The professional in all walks of life

This course will give techniques and teach skills on getting business meals right, how to properly show guests to the door, how to host meetings for any occasion, and how to adopt proper etiquette to be professional and civil with all customers and colleagues.