The Professionalism Course

Etiquette in Business by ND

The Professionalism Course

• What you’ll get from this course
• A clear difference between etiquette in the workplace and etiquette in social settings
• The etiquette basics in interaction with coworkers or customers
• A better understanding of etiquette when it comes to attire
• The efficiency of managing time and being professional through the power of etiquette

• The basics of this course

This course in etiquette in business will help participants who are new to your organization. It trains their work ethic by adopting etiquette behaviors, business attires, communication skills, organization skills, and time management. This course can be adapted to suit your business needs and uplift the etiquette behavior of the entire team.    

• The objectives of this course
• Understand the rights and wrongs of office behavior
• Adopt the etiquette of proper business attire
• Use methods of professionalism in answering phones, transferring calls, placing callers on hold, etc.
• Practice the etiquette of dealing with difficult people
• Use civility to deal with common disruptions in the office
• Minimize procrastination within the team
• Increase the overall professionalism in the workplace

The NDE Course Outline

The etiquette of professional behavior

This course will give participants an interesting and engaging experience in developing proper business behavior. Participants will be able to pinpoint which behaviors are considered appropriate and within the lines of etiquette.   

The power of civility

When it comes to etiquette in the workplace, civility and professionalism are at the top of the priority list. This program will teach participants how to adopt the etiquette of civility during business meetings, phone calls, email conversations, and other typical workplace activities.    

Organization in the work and attire

Etiquette doesn’t just teach participants about acting in a professional manner but about being professional and presentable in all parts of their daily lives. From managing their time and work to adopting a professional look to go in line with their new etiquette practices.