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The Help Desk Course

The Help Desk Course The help desk is one of the most important parts of your organization because is it he center of what you offer. Customers will turn to the help desk first to get information, aid, or to complain Read More Etiquette in Customer Service by ND The Help Desk Course   What […]

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The Online Chat Course

The Online Chat Course

Online Chat With the online world growing by the day, customers are turning towards live chats and social media to interact with organizations. This is an opportunity for your employees to learn the general etiquette of dealing with customers online. Read More Etiquette in Customer Service by ND The Online Chat Course   What you’ll

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