- CS
The Telephone Course Participants in this course will learn the many tools and tricks that can be used to create…
The Front Desk Course The front desk, as mentioned before, is the most important part of your business. Customers will…
The Refresher Course Some organizations tend to neglect the power of customer service in improving their business. When it comes…
Call Center Course When it comes to customer service at a call center, there are a lot of processes you…
The Help Desk Course The help desk is one of the most important parts of your organization because is it…
Online Chat With the online world growing by the day, customers are turning towards live chats and social media to…
Workplace Professionalism This course will give participants a guide on how to behave appropriately, professionally, and acceptably in the workplace…
The Problem-Solving Course Problem solving is one of the most important skills an employee should have when dealing with a…
Handling Difficult Customers It is a rule in businesses that not every customer will be as easy to serve as…