Executive Presence – Nadine Daher

The Business Attire Course

Etiquette in Business, Executive Presence

The Business Attire In this course, participants will start to understand what a professional image can do for them in the business work. It doesn’t matter in what field or industry, wearing the right attire can truly help businesses thrive. When it comes to attire, people have all the control and can work on themselves to boost their confidence and work ethic. Read More Etiquette in Business by ND The Business Attire Course What you’ll get from this course The importance of looking professional for the job The concept of personal branding and how it can help improve your business relationships Details of corporate, business, and casual attire Emphasize the importance of proper grooming in the workplace. The etiquette rules in looking professional and suitable. The basics of this course In today’s world everyone evaluates others based on their appearance. Etiquette can truly help you gain control over how you look in a business setting and can make significant changes that will help you advance. This course will give participants practical assistance and simple measures they can take to rapidly improve their professional image with an etiquette mindset. The objectives of this course How to maintain a professional image to thrive at work Learn the difference between appropriate and inappropriate business attire. The etiquette of dressing with professionalism and civility Identify some of the most common and crucial grooming problems. Understand the importance of accessories in projecting a professional image. How body language, vocal tones, and personal routines can contribute to a solid professional image. The NDE Course Outline The preparation of the wardrobe In this course, participants will start to understand what a professional image can do for them in the business work. It doesn’t matter in what field or industry, wearing the right attire can truly help businesses thrive. When it comes to attire, people have all the control and can work on themselves to boost their confidence and work ethic. The yes and the no Etiquette has clear rules and guidelines when it comes to business attire. With this course, participants will start to distinguish between the wrong and the right attire that sticks to the guidelines of etiquette, helps elevate a brand image, and identifies the clear standards of the workplace. The attire from top to bottom An outfit can speak much louder than words. A simple accessory can turn the tides of a professional image from bad to great. From business to casual, etiquette will teach participants the art of choosing what to wear, improve your image to others, notice the bad grooming habits, accessorizing the right way, and building a strong overall image. https://www.youtube.com/watch?v=2e3EpBjsYYA

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The Personal Branding Course

Etiquette in Business, Executive Presence

Personal Branding When it comes to a participant’s personal brand, image and reputation are at the top of the list. Etiquette teaches good manners that can be used to elevate someone’s personal brand, create better relationships around them, and help them make positive first impressions. Read More Etiquette in Business by ND The Personal Branding Course What you’ll get from this course An in-depth course on how to present yourself An understanding of how to meet and greet others Communication skills on how to broadcast your brand Techniques on making your brand’s voice heard in the office, business dinners, and socially The basics of this course When it comes to an employee’s personal image, it’s important to adopt etiquette practices to elevate their reputation. As an organization, how your employee presents themselves can elevate the image of the business. In this course participants will understand how to create a positive image of themselves and improve their status in the office or in social situations. The objectives of this course How to create a positive image of yourself at business meetings and social events Adopting the etiquette of business attires How to broadcast your personal brand over the phone, through emails, and at a business dinner Utilize social media tools for your personal brand The NDE Course Outline The power of good manners When it comes to a participant’s personal brand, image and reputation are at the top of the list. Etiquette teaches good manners that can be used to elevate someone’s personal brand, create better relationships around them, and help them make positive first impressions. The networking solution In business, networking is one of the most important skills anyone needs to know. This course will give participants a brighter and more professional personal brand that they can use to network, build business relationships, and rise in their fields. The rights and the wrongs The etiquette of your personal brand will teach participants how to adopt good manners during meetings and how to conduct yourself in the online sphere. Whether you are at a business dinner, in the office, or in a Zoom meeting, etiquette can manifest your personal brand and broadcast it with confidence. https://www.youtube.com/watch?v=lPBQ4ilD-Mw

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The Business Dinner Course

Etiquette in Business, Executive Presence

The Business Dinner Many members of the staff don’t think about the importance of a business dinner and how it can shape the image of the business. With this etiquette course for business dinners, participants will understand the proper manners they need to adopt on the table. This gives them better practices of knowing what to do, how to do it, and how to conduct themselves. Read More Etiquette in Business by ND The Business Dinner Course What you’ll get from this course A deeper explanation of dining etiquette and the importance of etiquette in business dinners The basics of table etiquette An understanding of who the host and guests are and their roles The basics of this course Many members of the staff don’t think about the importance of a business dinner and how it can shape the image of the business. With this etiquette course for business dinners, participants will understand the proper manners they need to adopt on the table. This gives them better practices of knowing what to do, how to do it, and how to conduct themselves. The objectives of this course Understand the importance of proper manners at the dinner tables A better overview of the roles of the host and guests How to conduct yourself in proper business dinners How to use etiquette to drive a dinner conversation Learn the etiquette of dining with different cultures The NDE Course Outline The importance of dining etiquette With etiquette at the forefront of business, it is equally important to adopt this mindset for any business dinners whether with other staff members or with clients. In this course, participants will gain an in-depth knowledge of how to use etiquette practices to improve the image of your business at dinners. Knowledge means professionalism At business dinners, participants are expected to act a certain way, eat a certain way, and understand the typical dining practices. This course will give participants information on how dinners are professionally conducted. They will learn which utensils go where, how to properly order a meal, and how to implement basic manners at the table. Etiquette brings cultures to dinner During business dinners, it is common to meet clients and other staff members from various cultures that might have different outlooks on dining. Etiquette teaches the participants how to use cross-cultural business styles to adopt good manners no matter where the dinner is or with who. https://www.youtube.com/watch?v=N3dN51ZhRPM

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The Professionalism Course

Etiquette in Business, Executive Presence

The Professionalism This course will give participants an interesting and engaging experience in developing proper business behavior. Participants will be able to pinpoint which behaviors are considered appropriate and within the lines of etiquette. Read More Etiquette in Business by ND The Professionalism Course What you’ll get from this course A clear difference between etiquette in the workplace and etiquette in social settings The etiquette basics in interaction with coworkers or customers A better understanding of etiquette when it comes to attire The efficiency of managing time and being professional through the power of etiquette The basics of this course This course in etiquette in business will help participants who are new to your organization. It trains their work ethic by adopting etiquette behaviors, business attires, communication skills, organization skills, and time management. This course can be adapted to suit your business needs and uplift the etiquette behavior of the entire team. The objectives of this course Understand the rights and wrongs of office behavior Adopt the etiquette of proper business attire Use methods of professionalism in answering phones, transferring calls, placing callers on hold, etc. Practice the etiquette of dealing with difficult people Use civility to deal with common disruptions in the office Minimize procrastination within the team Increase the overall professionalism in the workplace The NDE Course Outline The etiquette of professional behavior This course will give participants an interesting and engaging experience in developing proper business behavior. Participants will be able to pinpoint which behaviors are considered appropriate and within the lines of etiquette. The power of civility When it comes to etiquette in the workplace, civility and professionalism are at the top of the priority list. This program will teach participants how to adopt the etiquette of civility during business meetings, phone calls, email conversations, and other typical workplace activities. Organization in the work and attire Etiquette doesn’t just teach participants about acting in a professional manner but about being professional and presentable in all parts of their daily lives. From managing their time and work to adopting a professional look to go in line with their new etiquette practices.

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The Communications Course

CS, Executive Presence, Hospitality

Communications Customers will always compare an organization to the first time they interact with you. First impressions have impact which is why this course will teach you the etiquette of making a good first impression. Read More Etiquette in Customer Service by ND The Communications Course What you’ll get from this course Communication skills that can guide the organization towards success The etiquette language and how to speak in a professional manner The importance of etiquette and adopting good manners in customer service The basics of this course Customer service is the best place to practice good manners and proper etiquette. This course will teach participants the importance of communicate and how to conduct yourself with the highest level of respect and skill. The objectives of this course How to make a positive and lasting first impression How to handle conversations like a professional How to use the power of etiquette to communicate with good manners Solve conflicts and handle difficult situations The NDE Course Outline The impression sticks forever Customers will always compare an organization to the first time they interact with you. First impressions have impact which is why this course will teach you the etiquette of making a good first impression. The connection through etiquette Customers care about a genuine relationship with a business or brand and with etiquette, participants can learn the right way to communicate face-to-face or over the phone to build proper relationships with customers. The strategies to follow etiquette Customer service is all about manners, communication, and strategy. As an organization, finding the best strategies to implement etiquette into your work ethic can help with various forms of customer service. From writing business emails to dealing with difficult customers, if your employees have the etiquette mindset, it can bring your business to a new level of success. https://www.youtube.com/watch?v=xFLPEMil-nw

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The Telephone Course

CS, Executive Presence, Hospitality

The Telephone Course Participants in this course will learn the many tools and tricks that can be used to create smooth and positive conversation with customers. They will learn when to respond, when to be silent, and how to end the conversation in a professional manner. Read More Etiquette in Customer Service by ND The Telephone Course What you’ll get from this course Practices that will help participants create positivity over the phone The importance of active listening and how to converse with customers Advice that will help participants with difficult phone calls The etiquette of telephones and how to conduct yourself professionally The basics of this course The telephone has become a vital part of an organization’s medium to interact with customers and understanding the ins and outs of telephone etiquette are important to create positive experiences. Customers have the chance to understand who you are as a business, how you treat customers, and how you conduct yourself with just a simple conversation of the phone. This course will teach participants the general etiquette of telephone customer service. The objectives of this course How to adopt a positive and professional attitude in customer service Learn the do’s and don’ts of etiquette over the telephone How to break down the barriers over the phone and form proper customer relationships Use important techniques in defining appropriate, etiquette-approved behaviors over the phone How to manage the job perfectly with minimal stress and problems Gain the skills for effective customer service The NDE Course Outline Etiquette is the backbone of a phone conversation Participants in this course will learn the many tools and tricks that can be used to create smooth and positive conversation with customers. They will learn when to respond, when to be silent, and how to end the conversation in a professional manner. The highs and lows of telephone customer service When it comes to etiquette in customer service, participants will learn exactly what they need to do to handle difficult phone conversations. Whether you have conversations with customers who are difficult to understand or you want to embody a certain tone that suits your brand, etiquette in telephone calls will improve your skills in customer service. Create a positive first and last impression Customers can easily tell who you are as a business from one phone call. That’s why etiquette in first impressions is vital to capturing the attention of a customer. This course will teach participants the key points in managing a phone call whether your customers are talkative, upset, or unresponsive.

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Workplace Professionalism

CS, Executive Presence, Hospitality

Workplace Professionalism This course will give participants a guide on how to behave appropriately, professionally, and acceptably in the workplace to create better relationships with other colleagues and upper management. Read More Etiquette in Customer Service by ND The Workplace Professionalism Course What you’ll get from this course What employees need to expect from a workplace and the etiquette of professional behaviors What to do and what to avoid when dealing with customers or coworkers Etiquette in workplace attire and how to dress for the job The importance of time management and professionalism in the workplace The basics of this course When it comes to the workplace, a certain etiquette needs to be adopted to ensure professionalism and efficiency. This course covers various topics from appropriate behaviors to communication that will elevate your employees’ work ethic and productivity. The objectives of this course Learn the rights and wrong of etiquette in the workplace Understand the dress code of the workplace How to be a true professional in all forms of communication How to deal with difficult customers with an etiquette mindset How to handle tough situations with colleagues professionally Increase productivity and efficiency between your employees The NDE Course Outline The right behavior according to etiquette This course will give participants a guide on how to behave appropriately, professionally, and acceptably in the workplace to create better relationships with other colleagues and upper management. Bringing professionalism to the center From understanding how to communicate in a civil manner with customers, superiors, and colleague to learning the art of etiquette in the workplace, this course will outline exactly what your employees need to bring the organization to a level of etiquette. The importance of time management Time is fleeting and managing your schedule can be more difficult than it looks. In this course, participants will gain the key factors that they need to set schedules, goals, and deadlines while bringing the procrastination to a minimum. Dressing for the job you want When it comes to etiquette, the dress code is a vital factor that makes or breaks a professional relationship. In this course, participants will learn the rules of dressing for the workplace and the morals of showing up to work with an etiquette-approved outfit.

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