- CS
Professional Event Staff The role of your staff in events is to make guests feel at ease, whether for social,…
Corporate Concierge This course is designed for the concierge of the corporate world. They will understand the importance of their…
The New Hire Course New hires are probably the most nervous about their first impressions. In this course, participants will…
Hospitality Course This course in etiquette will pave the way for self-improvement and how to truly alleviate the customer experience.…
Housekeeper Course Housekeepers have very important roles when it comes to pleasing customers. It isn’t just about the quality of…
Coaching Customer Service A smart leader needs to know how to set the right targets and how to implement innovative…
Customer Feedback Customer service is always evolving as the years go by and learning how to play to the likes…
Communications Customers will always compare an organization to the first time they interact with you. First impressions have impact which…
Excellence Training With etiquette, knowledge is one of the most important factors when it comes to excellence in customer service.…