Workplace Professionalism

Etiquette in Customer Service by ND

The Workplace Professionalism Course

• What you’ll get from this course
• What employees need to expect from a workplace and the etiquette of professional behaviors
• What to do and what to avoid when dealing with customers or coworkers
• Etiquette in workplace attire and how to dress for the job
• The importance of time management and professionalism in the workplace

• The basics of this course

When it comes to the workplace, a certain etiquette needs to be adopted to ensure professionalism and efficiency. This course covers various topics from appropriate behaviors to communication that will elevate your employees’ work ethic and productivity.

• The objectives of this course
• Learn the rights and wrong of etiquette in the workplace
• Understand the dress code of the workplace
• How to be a true professional in all forms of communication
• How to deal with difficult customers with an etiquette mindset
• How to handle tough situations with colleagues professionally
• Increase productivity and efficiency between your employees

The NDE Course Outline

The right behavior according to etiquette

This course will give participants a guide on how to behave appropriately, professionally, and acceptably in the workplace to create better relationships with other colleagues and upper management.

Bringing professionalism to the center

From understanding how to communicate in a civil manner with customers, superiors, and colleague to learning the art of etiquette in the workplace, this course will outline exactly what your employees need to bring the organization to a level of etiquette.

The importance of time management

Time is fleeting and managing your schedule can be more difficult than it looks. In this course, participants will gain the key factors that they need to set schedules, goals, and deadlines while bringing the procrastination to a minimum.

Dressing for the job you want

When it comes to etiquette, the dress code is a vital factor that makes or breaks a professional relationship. In this course, participants will learn the rules of dressing for the workplace and the morals of showing up to work with an etiquette-approved outfit.