Professional Event Staff The role of your staff in events is to make guests feel at ease, whether for social, diplomatic, or business reasons. Employees who have taken this etiquette course play a critical role in achieving such goals. Read More Etiquette in Business by ND The Professional Event Staff Course What you’ll get …
Corporate Concierge This course is designed for the concierge of the corporate world. They will understand the importance of their role, how to conduct themselves with an etiquette mindset, and make customers and clients happy. Read More Etiquette in Business by ND The Corporate Concierge Course What you’ll get from this course Etiquette in meeting …
Hospitality Course This course in etiquette will pave the way for self-improvement and how to truly alleviate the customer experience. This is the first step your business needs to take to bring a new level of professionalism that will bring you closer to success. Read More Etiquette in Customer Service by ND The Hospitality Course …
Housekeeper Course Housekeepers have very important roles when it comes to pleasing customers. It isn’t just about the quality of work but the way the employee uses etiquette to exude professionalism and good manners. Read More Etiquette in Customer Service by ND The Housekeeper Course What you’ll get from this course The importance of …
Customer Feedback Customer service is always evolving as the years go by and learning how to play to the likes and dislikes of customers is the best possible path towards success. The etiquette education in this course will teach the participants how to listen professionally and take in criticism the right way. Read More Etiquette …
Communications Customers will always compare an organization to the first time they interact with you. First impressions have impact which is why this course will teach you the etiquette of making a good first impression. Read More Etiquette in Customer Service by ND The Communications Course What you’ll get from this course Communication skills …
Excellence Training With etiquette, knowledge is one of the most important factors when it comes to excellence in customer service. Participants will gain the skills and knowledge and how to provide excellent experiences for customers, new and regular. Read More Etiquette in Customer Service by ND The Excellence Training Course What you’ll get from …
The Telephone Course Participants in this course will learn the many tools and tricks that can be used to create smooth and positive conversation with customers. They will learn when to respond, when to be silent, and how to end the conversation in a professional manner. Read More Etiquette in Customer Service by ND The …
The Front Desk Course The front desk, as mentioned before, is the most important part of your business. Customers will create a lasting impression on their first encounter with the front desk. This course will give receptionists and front desk employees an etiquette guide on how to be professional for customers Read More Etiquette in …
The Refresher Course Some organizations tend to neglect the power of customer service in improving their business. When it comes to etiquette, these courses can improve customer service to the highest level of respect and professionalism so that customers will always come back to your business. Read More Etiquette in Customer Service by ND The …
