Professional Event Staff Course
Professional Event Staff The role of your staff in events is to make guests feel at…
The Corporate Concierge Course
Corporate Concierge This course is designed for the concierge of the corporate world. They will understand…
The New Hire Course
The New Hire Course New hires are probably the most nervous about their first impressions. In…
The Hospitality Course
Hospitality Course This course in etiquette will pave the way for self-improvement and how to truly…
The Housekeeper Course
Housekeeper Course Housekeepers have very important roles when it comes to pleasing customers. It isn’t just…
Coaching Customer Service
Coaching Customer Service A smart leader needs to know how to set the right targets and…
Managing Customer Feedback
Customer Feedback Customer service is always evolving as the years go by and learning how to…
The Communications Course
Communications Customers will always compare an organization to the first time they interact with you. First…
Excellence Training Course
Excellence Training With etiquette, knowledge is one of the most important factors when it comes to…
The Telephone Course
The Telephone Course Participants in this course will learn the many tools and tricks that can…
The Front Desk Course
The Front Desk Course The front desk, as mentioned before, is the most important part of…
The Refresher Course
The Refresher Course Some organizations tend to neglect the power of customer service in improving their…